Refund Policy
Last Updated: February 13, 2026
Our Commitment to You
At MEO (operated by Ingenii Solutions Limited), we stand behind the quality of our Blueprints. We want you to be completely satisfied with your purchase. That's why we offer a straightforward 14-day money-back guarantee.
If a Blueprint doesn't meet your expectations, simply contact us within 14 days of purchase for a full refund. We believe in our Creators and their content, but we also understand that not every Blueprint will be right for everyone.
14-Day Money-Back Guarantee
What This Means:
- You have 14 full days from your purchase date to try the Blueprint
- Request a refund anytime within this period for any reason
- Get a 100% full refund to your original payment method
- No questions asked - we won't pressure you or ask for lengthy explanations
Example Timeline:
How to Request a Refund
Requesting a refund is simple and straightforward:
Contact Support
Send an email to support@meohq.com within 14 days of purchase
Include: Your registered email, Blueprint name, and order number (if available)
Confirmation
We'll confirm your refund request within 1 business day and process it immediately
Receive Your Refund
Your refund will be credited to your original payment method within 5-7 business days
💡 Tip: Subject line "Refund Request - [Blueprint Name]" helps us process your request faster!
When Refunds Are NOT Available
To ensure fairness to our Creators and prevent abuse, refunds are not available in the following circumstances:
❌ After 14 Days
Once 14 days have passed since your purchase date, refunds cannot be issued. Make sure to evaluate the Blueprint within this timeframe.
❌ All Content Downloaded
If you've downloaded all available PDF resources, templates, and materials, we cannot issue a refund as you already possess the content.
❌ Terms Violation
If you've violated our Terms of Service (such as sharing content, creating unauthorized copies, or abusive behavior), you forfeit refund eligibility.
❌ Chargeback Initiated
If you've already initiated a chargeback through your bank or credit card company, we cannot process a refund through our system. The chargeback process will be handled separately.
⚠️ Important: If you're unhappy with your purchase, always contact us first before initiating a chargeback. We're here to help resolve any issues!
Refund Processing Timeline
| Step | Timeline | Details |
|---|---|---|
| Request Received | Day 0 | You email support@meohq.com |
| Confirmation | Within 24 hours | We confirm receipt and eligibility |
| Processing | 1-2 business days | Refund initiated in our system |
| Payment Provider | 3-5 business days | Your bank/card processes the refund |
| Refund Complete | 5-7 business days | Money appears in your account |
Note: Processing times may vary depending on your bank or payment provider. International refunds may take slightly longer.
What Happens After a Refund
Once Your Refund is Processed:
- •Your access to the Blueprint is immediately revoked
- •You can no longer view videos or access the platform content for that Blueprint
- •Downloaded materials should be deleted per our Terms of Service
- •You can purchase the same Blueprint again in the future if you change your mind
Impact on Creators
We want to be transparent about how refunds affect our Creators:
Creators earn 70% of each sale. To protect Creators, we have a 7-day hold period before payouts. This means:
- •If you request a refund within 7 days, the Creator never receives payment for that sale
- •If you refund after 7 days (but within 14), the refunded amount is deducted from the Creator's next payout
- •This ensures fairness for both Builders and Creators
Partial Refunds
We do not offer partial refunds. All refunds are for the full purchase price. Here's why:
- Blueprints are designed as complete systems - all modules work together
- You receive 1-year access to the entire Blueprint as a package
- Our 14-day guarantee gives you ample time to evaluate the full content
- Partial refunds create complexity that could delay your refund
Frequently Asked Questions
Can I get a refund after 14 days if I haven't used the Blueprint?
No. The 14-day period is firm, regardless of usage. We recommend evaluating the Blueprint promptly after purchase.
What if I purchased multiple Blueprints?
Each Blueprint has its own 14-day refund window starting from its individual purchase date. You can request refunds for some Blueprints while keeping others.
Can I re-purchase a Blueprint I refunded?
Yes, you can purchase it again in the future. However, repeated refund requests for the same Blueprint may be flagged as abuse.
What if the Creator updates the Blueprint after I refunded it?
Refunds are final. You would need to purchase the Blueprint again to access any updates.
Do free Blueprints have refunds?
Free Blueprints ($0) don't require refunds since there's no charge. You can simply stop accessing them at any time.
Contact Information
Questions about our refund policy or need to request a refund?
Refund Support
Ingenii Solutions Limited
Operating: MEO
Email: support@meohq.com
Response Time: Within 24 hours
Business Hours: Monday-Friday, 9 AM - 5 PM WAT
Risk-Free Guarantee
We're confident you'll love our Blueprints. That's why we offer a full 14-day money-back guarantee. Try any Blueprint risk-free today!